Effective Date: January 8, 2025
At VACHUNIE, we prioritize your convenience and security when processing payments for orders. This Payment Policy outlines the accepted payment methods, the security measures we take, and other important information related to payments. Please review the following details for a seamless checkout experience.
1. Accepted Payment Methods
We accept the following payment options to make your shopping experience as convenient as possible:
- Credit/Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Your payment will be securely processed through trusted third-party payment gateways.
2. Payment Security
The security of your payment information is extremely important to us. We utilize Secure Socket Layer (SSL) encryption technology to safeguard your credit card information and personal data during the checkout process. Additionally, we comply with Payment Card Industry Data Security Standards (PCI DSS) to protect against unauthorized access to your payment details.
3. Order Confirmation and Billing
Once your payment is successfully processed, you will receive an order confirmation via email. This confirms that we have received your payment and that your order is being processed. The billing address you provide must match the one associated with your payment method to avoid payment declines or delays.
4. Sales Tax
Sales tax is applicable based on the shipping address of your order. During the checkout process, the sales tax will be calculated and added to your total order amount according to your state’s tax rate.
5. Payment Declines
In the event that your payment is declined, please verify that your payment details are correct and ensure there are sufficient funds or credit available on your card. If issues persist, we suggest contacting your payment provider for further assistance. You can also reach out to our customer service team for help.
6. Order Cancellation and Modifications
Once your payment is processed, your order will be confirmed. However, if you wish to cancel or modify your order, please do so immediately by contacting our customer service team. We will do our best to accommodate cancellations or changes, but once your order has been shipped, modifications are not possible.
7. Fraud Prevention
To prevent fraudulent transactions, we may request additional verification of your payment details in some cases. We reserve the right to cancel any order that appears to be suspicious or potentially fraudulent.
8. Currency
All transactions on the VACHUNIE website are conducted in USD (United States Dollar). If you are making a payment from an international location, the exchange rate may apply based on your payment provider’s policies.
9. Payment Errors or Issues
If you experience any issues during the payment process or notice an error with your order, please contact our customer service team immediately. We will work with you to resolve any issues promptly.
10. Contact Us
For any questions regarding payments, feel free to contact our customer service team:
- Email: info@vachunie.com
- Phone: 770-352-6944
- Website: https://vachunie.com